We have detected that your login has other sessions open and possibly in use. This can happen especially if customers share a login with others, e.g. in the same office.
To resolve this issue you need to select one of the options below.
Please enter your name and click the Request Control button.
Waiting for a response from 0 other sessions.
The user has rejected your request to take over the session.
This will allow you to access the site anonymously, however please note that if you then log in while there is still another session open you will be presented with this screen again.
If you're seeing this screen then it means that you have another session open somewhere else.
Don't panic, this doesn't mean that your account has been compromised, it could just be the case that you've left your session open on another device (like your phone for example).
For security reasons, we only allow one session to be active at a time so let's see if we can get you back on-line quickly.
Do you share your username and password with someone else or use one account for your business and allow multiple people to use it?