EurosparesEUROSPARES FAQs
Welcome to the Eurospares FAQ page. Here, you will find answers to the most frequently asked questions about our parts, policies, and website.
For detailed delivery and returns information, please visit our Delivery Page or Returns Page.
To make it easier for you to find the information you need, we have organised the questions into sections: Parts Information, Parts Availability, Payment & Invoicing, and General Information.
If you have a question that isn't covered here, please don't hesitate to contact our customer service team for assistance.
PARTS INFORMATION
Use our search box if you know the part number or description. Alternatively, select your model from the model selector to view the part diagrams. In addition, you can browse the parts showcase, or contact us and we will find the part for you.
We have over 1.5 million parts available for Ferrari, Lamborghini, Maserati, Porsche, and Aston Martin, plus a wide range of performance-enhancing Tubi Style exhaust systems. We can supply any part for any model at highly competitive prices.
Yes, we sell genuine parts. We also sell OEM and aftermarket parts.
When you buy a genuine part from us, it will be supplied in the original packaging and include the manufacturer's warranty. We clearly indicate the authenticity of each part throughout our website. Look for the word "genuine" on the part page, diagram page, and at checkout. If a part is not genuine, it is marked as “Eurospares Approved”.
Our prices are low, but rest assured that the genuine parts you receive from us are the same as you would receive from an official dealer. Having been in the industry since 1985, we know that not every trade supplier sells genuine parts, so we understand your concerns.
We pride ourselves on transparency and invite you to check our history, read our reviews, and view our warehouse photos and videos to see our well-established operations.
Genuine parts come from the manufacturer and are covered by the manufacturer warranty. For example, a genuine Ferrari part comes from Ferrari and is covered by the Ferrari warranty. These are also known as "genuine original", "new genuine", and "used genuine" if we have taken the part from a supercar we have dismantled.
OEM parts are Original Equipment Manufacturer. These are the same parts as genuine, but the part will not have the manufacturer logo on it and it will not come in any manufacturer branded packaging. However it is the exact same part and is supplied by the manufacturer directly.
Aftermarket parts are typically made by third parties and are alternative parts to the genuine or OEM parts. For example Ferrari 599 brake pads were made by Brembo. If you buy these from Ferrari they're genuine. If you buy from Brembo they're OEM. If you buy a different brand, (i.e. AP racing), then they would be aftermarket.
Buying a genuine part can give you peace of mind knowing that the part has come from the manufacturer and includes the manufacturer warranty. This is especially important if you are restoring or repairing your car to preserve authentication for future recognition, such as the Ferrari Classiche programme.
In terms of quality, there is no difference between a genuine part and an OEM part.
When it comes to aftermarket parts, these can sometimes surpass genuine parts. Specialist independents often make modifications to enhance performance or aesthetics. Aftermarket parts are usually designed for specific improvements or to offer a more affordable option.
At Eurospares, our “Eurospares Approved” brand guarantees that all aftermarket parts we supply are fit for purpose and are of high quality. As fellow supercar owners, we understand the importance of installing superior aftermarket parts.
If you have specific questions about your vehicle and the parts you need, please contact us. We're here to help.
A pattern part is a new replacement part made by an independent company. These parts are designed to match the function and dimensions of the original part, using the original design and template as a reference.
These are classed as “Eurospares Approved” on our website. They can be a lifesaver when sourcing parts for vintage vehicles where original parts are no longer available.
Check the fitment information on the part page. We aim to provide model fitment details on each part page so you can be confident you are ordering the correct part. Every part is listed using the Manufacturer Part Number (MPN) and the vast majority of parts are listed against the original part diagrams.
If you want further reassurance, please contact our sales team. If you have your VIN ready (unique Vehicle Identification Number), we can help you find all the parts that fit your specific car.
PARTS AVAILABILITY
Our website provides real-time inventory updates.
When you view a part page, it will indicate whether it is in-stock. Most in stock parts can be shipped the same day! You can also sign up for stock notification alerts on parts that are currently out of stock.
Yes, we specialise in sourcing rare and discontinued parts.
Select your model from the model selector above to view the part catalogues and all available parts for your car.
If you cannot find a part on our website, please contact us, and we will locate it for you.
Yes, we supply service kits for Ferrari, Lamborghini, and Maserati. Our service kits include parts which are frequently ordered together so that you can be sure you've ordered all the parts you need for a particular job.
Visit our service kits page, or contact us for more information.
Yes, we sell both used and brand-new parts.
Our expert technicians carefully disassemble exotic supercars to extract their high-quality, functional components. We guarantee the origin of each part and back it with the Eurospares warranty.
Over the years, our commitment to excellence has been recognised by esteemed TV shows and publications like Motorvision International, Scrap Kings, and Autocar. Visit our cars dismantling page for more information.
Yes, we offer a wide range of modification parts covering all models, including original and aftermarket wheels, body kits, exhausts, and more.
Plus, we supply parts from the Porsche Tequipment range and are an approved stockist of Tubi Style exhaust systems.
If you know the part number use our online search. Alternatively, browse our parts showcase, or use the model selector to view the accessory catalogues. There are thousands of mod parts available including calipers, LED lights, side steps, engine bay covers, navigation system upgrades, and so much more.
Back Order is when a part is out of stock and the manufacturer cannot provide an estimated delivery date. When this happens the part is placed on back order. Rest assured, your order has not been forgotten and will be fulfilled as soon as the part becomes available. We will provide you with weekly updates.
Manufacturers sometimes run out of stock, but we are in regular communication with them for updates. Additionally, you can sign up for stock notifications on the part page to receive an email when the part becomes available.
Ready for Packing means your parts have been picked and will shortly be packed so you can expect shipment notification shortly! You cannot make changes to your order at this time, and we will email you soon with the shipment details.
PAYMENT & INVOICING
We currently do not accept PayPal payments.
The payment methods we accept are: major credit or debit cards including AMEX, bank transfer, or card payments over the telephone.
On the checkout page select the PAY VIA BANK TRANSFER button which will provide you with the bank account and reference number required.
We accept payment in GBP, USD and Euros. You can choose which currency you want to pay with during the online checkout process.
By default, our prices are shown as excluding VAT/ GST/ TAX.
You can change this by selecting the toggle switch at the top of the page. (Located under the cog menu if on mobile).
We will email your invoice once your parts have been shipped. You can also download the invoice from your online account.
If your order is being delivered outside of the UK, you will have to pay import duties and taxes.
At checkout, you can choose either a DDP (Delivered Duty Paid) service, or a DAP (Delivered At Place) service. For more information please visit our delivery page.
GENERAL INFORMATION
The owner is James Pumo, his father Vincent started the business in the 1980s and Eurospares Continental Ltd was formed in 1985.
Vincent and James would travel to Italy on a regular basis visiting Modena, Pininfarina and Maranello, collecting parts to bring back to UK suppliers. For more information please read our about us page.
Log in to your account and visit the Manage Carts page. The Eurospares Manage Carts feature lets you create, rename, and manage, multiple shopping carts.
For example, if you are a workshop, you can have a cart per customer or per car. If you are a car owner, you can have a cart per project.
In addition, when you are on the Cart page you can share your cart with someone else, or download your cart as a PDF document.
Go to our Contact page. Our options include live chat, WhatsApp, telephone, and email.
We have a lot of contact options, so feel free to choose what is best for you. During UK business hours, you can speak to us on live chat or via the telephone.
At any time of day, send us a WhatsApp, email, or use the contact form on our Contact Us page, and we will get back to you within one business day.
Yes, we can give you additional discounts on volume orders. Contact us with your details and requirements.